FAQ

How can I register? Registration

Runlah is the designated event registration partner of C55 Events. Steps to register online with www.runlah.com are:

  1. Select the race;
  2. Fill out the personal information;
  3. Select the payment method;
  4. Complete.

I don’t want to register online. Is there another way to register? Registration

Yes, you will be able to register offline at Thai summit Tower ,
7th Floor, 1768 Phetchaburi Road, Huai khwang district,
Bang Kapi Sub-district, Bangkok, 10310

I’m having trouble with online registration. Who can I talk to? Registration

Please contact us

Email: info@c55events.com

Tel: +66 (0)2-2521764-6

When can I register? Registration

You can register as soon as registration opens for your race.

Just follow us on Facebook (https://web.facebook.com/c55events/) and you will receive regular updates, or check www.runlah.com.

Can I register on race day? Registration

There may be tickets available on race day. 
Please contact us before race day to make sure that there are still slots available.

Email: info@c55events.com
Tel: +66 (0)2-2521764-6

I would like to change the race distance that I registered for. What can I do? Registration

All our registration fees are non Non-refundable (cannot be refunded), Non-exchangeable (cannot be exchanged for any other race or race-distance registration) and  
Non-transferable (cannot be transferred to another person) so we don't allow a change of race distance. 

Can I change the name of my registration? Registration

Our registrations are non-transferable so you cannot change the name of your registration.

Email: info@c55events.com
Tel: +66 (0)2-2521764-6

I completed the registration form during the registration period, but I have not completed the payme Registration

Please note that your registration will be cancelled if your payment is not received within 72 hours after registration.

Is it possible to change the size of shirt? Registration day

We cannot change size of the shirts after registration because the number and sizes of the shirts are related to the number and sizes of registered athletes.

Can I get or buy shirt of different distance? Registration day

Sorry that we cannot sell additional shirts because the number and sizes of the shirts are related to the number and sizes of registered athletes.

If my timing chip get lost or damaged. Do you provide a new one? Registration day

Yes but you will be charged 500 baht for the new one.

Is it possible to choose my BIB number? Registration day

No, it is not possible to choose BIB numbers because the BIB numbers will be assigned automatically by the registration system.

When can I get my running shirt, BIB number and timing chip? Registration day

Race kit collection is usually scheduled on or before race day, dependent on your race. Please check your race schedule for more details.

How can I pay? Payment

  • Credit/Debit Card
  • Internet Banking
  • Counter Service
  • Bank Transfer

How to pay by Credit/Debit Card? Payment

  • Click 'Pay Now' button below.
  • Fill all credit/debit card information and click 'Pay' button.
  • You will receive an OTP code via your mobile.
  • Fill out the OTP code to confirm payment.
  • An email will be sent to you after your payment was successful.

How to pay by Internet Banking? Payment

  • Click 'Pay Now' button below.
  • Choose an internet banking which service where you already have an account.
  • System will redirect you to chosen internet banking website.
  • Login to the system with your internet banking user/password.
  • Confirm the payment.
  • An email will be sent to you after your payment was successful.

How to pay by Counter Service? Payment

  • Click 'Pay Now' button below.
  • The system will redirect you to the Counter Service website.
  • Print out a pay slip or write down 15-digit paycode to pay in cash at the Counter Service of 7 Eleven.
  • Please note that the service fee is 125 THB.
  • An email will be sent to you after your payment was successful

How to pay by Bank Transfer? Payment

  • Make a bank transfer with full amount to the RunLah bank account as mentioned on the registration page without deducting the transfer charges.
  • Keep payment/transfer slip and take a digital photo.
  • Submit payment information to website which consist of date, time, amount and a pdf/jpg file of the payment/transfer slip.
  • It will take 1-2 days for RunLah to verify the payment and send you a confirmation email.

Refund policy Refund and Transfer Policy

Entry Fees are Non-Refundable.

Transfer policy Refund and Transfer Policy

Entries are non-transferable to another competitor, to the next race in the series or to following year’s races.